Compro Comprehensive Services - Support
Catalog
Professional Services
A set of Pre- and Post support products and services can be customized to fit the unique requirements of the equipment user or system integrator.
Professional Service products consist of separate, self-contained modules which can be selected to meet the needs of the individual customer.
These services and products can be provided "stand alone" or as part of a Compro Sales or Marketing program.
The offering includes:
Products
- Customized Operating Systems
- Custom Communications Packages
- Security Features Packages
- Diagnostic Tools
Services
- Consulting Services (Hardware and Software)
- System Problem Analysis (Hardware and Software)
- OEM Assistance Services
- Operating Systems Assistance Services
- Application Assistance Services
- Custom Sustaining Services
- Custom Training Services
- Custom Site / Facility Associated Services
- In house inspections, testing, or acceptance
Discount Schedule for all Y2K Product
|
Quantity |
Discount |
|---|---|
|
1-20 |
0% |
|
21-50 |
10% |
|
51 - 75 |
12% |
|
76 - 100 |
14% |
|
101 - 200 |
16% |
Professional Services Hardware and Software Product
|
MODEL |
DESCRIPTION |
|
CP91-102-023 |
TDM/RSX Upgrade Kit |
|
CP91-500 |
MASCOM I, MPX 3.2B CONCEPT/32 |
|
CP91-501 |
MASCOM II, MPX 3.4 CONCEPT/32 |
|
CP91-502 |
MASCOM III, MPX 3.4 RSX |
|
CP91-503 |
MASCOM IV, MPX 3.3 CONCEPT/32 |
|
CP91-504 |
MASCOM V, MPX 3.5 CONCEPT/RSX |
|
CP91-512 |
MPX 3.4 U02 Support on a 32/27 |
|
CP91-513 |
MPX 3.4 ACX |
|
CP92-517 |
MPX 3.3 SCSI Support |
|
CP92-518 |
MPX 3.2B SCSI Support |
|
CP92-519 |
MPX 3.2C SCSI Support |
|
CP92-520 |
MPX 3.4 SCSI Support |
|
CP92-521 |
MPX 3.4 U02 SCSI Support |
|
CP93-522 |
Cartridge Tape Support, MPX 3.4 |
|
CP94-523 |
SCSI Tape & Disc Support, MPX 2.1A |
|
CP94-524 |
SCSI Tape & Disc Support, MPX 2.4 |
|
CP96-550 |
21st Century MPX Upgrade 3.2A |
|
CP96-550-001 |
21st Century MPX Upgrade 3.2A RSX/SCSI Support |
|
CP96-551-000 |
21st Century MPX Upgrade 3.2B |
|
CP96-551-001 |
21st Century MPX Upgrade 3.2B SCSI Support |
|
CP96-552 |
21st Century MPX Upgrade 3.2BU02 |
|
CP96-553 |
21st Century MPX Upgrade 3.2C |
|
CP96-554 |
21st Century MPX Upgrade 3.2CU02 |
|
CP96-554-001 |
21st Century MPX Upgrade 3.2C SCSI Support |
|
CP96-555 |
21st Century MPX Upgrade 3.2CU03 |
|
CP96-556 |
21st Century MPX Upgrade 3.2CU04 |
|
CP96-557 |
21st Century MPX Upgrade 3.3 |
|
CP96-558 |
21st Century MPX Upgrade 3.3U01 |
|
CP96-559 |
21st Century MPX Upgrade 3.3U02 |
|
CP96-560 |
21st Century MPX Upgrade 3.3U03 |
|
CP96-560-001 |
21st Century MPX Upgrade 3.3U03 SCSI Support |
|
CP96-561 |
21st Century MPX Upgrade 3.4 |
|
CP96-562 |
21st Century MPX Upgrade 3.4U01 |
|
CP96-562-001 |
21st Century MPX Upgrade 3.4U01 SCSI Support |
|
CP96-563 |
21st Century MPX 3.4U02 & 3.4U02a Upgrade |
|
CP96-563-001 |
21st Century MPX Upgrade 3.4U02 SCSI Support |
|
CP96-564 |
21st Century MPX Upgrade 3.4U03 |
|
CP96-564-001 |
21st Century MPX Upgrade 3.4U03 SCSI Support |
|
CP96-565 |
21st Century MPX Upgrade 3.4U03A |
|
CP96-566 |
21st Century MPX Upgrade 3.5 |
|
CP96-567 |
21st Century MPX Upgrade 3.5U01 |
|
CP96-568 |
21st Century MPX Upgrade 3.5U01A |
|
CP96-569 |
21st Century MPX Upgrade 3.5U00A |
|
CP96-570 |
21st Century MPX Upgrade 3.5U01B |
|
CP96-571 |
21st Century MPX Upgrade 3.5U02 |
|
CP96-572 |
21st Century MPX Upgrade 3.5U02A |
|
CP96-573 |
21st Century MPX Upgrade 3.6.0 |
|
CP96-573-001 |
21st Century MPX Upgrade 3.6.1 |
|
CP96-574-001 |
21st Century MPX Upgrade 1.4 |
|
CP96-574-002 |
21st Century MPX Upgrade 1.4E (U102) |
|
CP96-575-001 |
21st Century MPX Upgrade 1.5 |
|
CP96-575-002 |
21st Century MPX Upgrade 1.5A |
|
CP96-575-003 |
21st Century MPX Upgrade 1.5B |
|
CP96-575-004 |
21st Century MPX Upgrade 1.5C |
|
CP96-575-005 |
21st Century MPX Upgrade 1.5D |
|
CP96-575-006 |
21st Century MPX Upgrade 1.5E |
|
CP96-575-007 |
21st Century MPX Upgrade 1.5F |
|
CP96-576-001 |
21st Century MPX Upgrade 2.1 |
|
CP96-576-002 |
21st Century MPX Upgrade 2.1A |
|
CP96-576-003 |
21st Century MPX Upgrade 2.2 |
|
CP96-576-004 |
21st Century MPX Upgrade 2.3 |
|
CP96-576-005 |
21st Century MPX Upgrade 2.4 |
|
CP96-576-006 |
21st Century MPX Upgrade 2.4U01 |
|
CP96-577-001 |
21st Century EPX Upgrade 1.x |
|
CP96-579 |
21st Century SRTL Target Runtime |
|
UMAXV-3-CN |
21st Century,UMAX V, 3.0.9U3b |
|
OS-1419-120Y |
EPX Operating System (MPX 1.X Replacement) |
Professional Services Consulting (Hardware and Software)
Refer to Special Terms & Conditions for specific contract details on the below offerings.
|
MODEL |
DESCRIPTION |
|
*CS03-704-001 |
Labor/Warranty/Support - On site labor support during warranty period. Expenses included for locations within 150 miles of a service center. Additional expenses incurred outside of 150 miles of a service center. Four (4) on site calls per year. On site service scheduled within 72 hours. |
|
*CS92-702-001 |
Consulting Service (Hardware or Software) by a Sr. Systems Analyst (Hardware or Software Engineer) –one week onsite includes travel time to and from the site, (usually 3 days onsite) Domestic US and Canada + includes all travel expenses. |
| *CS92-702-002 | Consulting Service (Hardware or Software) by a Sr. Systems Analyst ( Hardware or Software Engineer ) – one week onsite includes travel time to and from site, ( usually 3 days onsite ) International ( includes Europe, Asia, Africa, South America, Australia, Near and Far East + all travel expenses. (Business Class Air Fare) |
|
*CS99-703-001 |
Remote Engineering Consulting (40 Hours remote consulting with Senior Software/Hardware Design Engineer (Worldwide) |
| *CS99-703-002 | Remote Engineering Consulting ( 80 hours remote consulting with Senior Software/ Hardware Engineer (Worldwide) |
|
*CS99-705-001 |
System Installation - Domestic US and Canada Onsite with Service Engineer (Depending on the complexity of the system the quantity will be adjusted.) |
|
*CS99-705-002 |
System Installation, International - Onsite with Service Engineer (Depending on the complexity of the system the quantity will be adjusted.) |
| *CS04-706-001 | In-house acceptance / testing or inspections from customers. 4 hour minimum |
| *CS04-706-001A | In-house acceptance / testing or inspections from customers. 8 hour / day |
|
CS99-705-801 |
Remote Installation Support (RIS) - 8 Hours |
* A sales request is required prior to delivery of a quote to a customer.
