* Available only for Compro's latest products

Features:

Hardware Support Services

• Labor
  • Call Management Center (CMC)
  • Priority Response to all Trouble Calls
  • Remote Diagnosis/Telephone Consultations
  • Single Point-of Contact @ 1-800-936-2673
• Material
  • Remote Exchange with Optional Advance Exchange
  • Remote Hardware Updates with Standard Repair or Exchange
  • Optional Logistics Support Programs
• Information
  • Field Change Notices
  • Peripheral Change Notices
  • Technical Support Bulletins

Software Update Service

• Labor
  • Phone support from COMPRO Engineers (8 am- 5 pm EST, Monday - Friday)
  • Advisory and Remedial Software Support
  • Electronic Access to software databases
• Material
  • CD-ROM Media for Update Distribution
• Information
  • Software and Documentation Updates as Released