Computer Services, Inc.

Total System Support (TSS)

* Available only for COMPRO's latest products




Hardware Support Services


  • Labor Call Management Center (CMC)
    • Priority Response to all Trouble Calls
    • Remote Diagnosis/Telephone Consultations
    • Single Point-of Contact @ 1-800-936-2673


  • Material
    • Remote Exchange with Optional Advance Exchange
    • Remote Hardware Updates with Standard Repair or Exchange
    • Optional Logistics Support Programs


  • Information
    • Field Change Notices
    • Peripheral Change Notices
    • Technical Support Bulletins


Software Update Service


  • Labor
    • Phone support from COMPRO Engineers (8 am- 5 pm EST, Monday - Friday)
    • Advisory and Remedial Software Support
    • Electronic Access to software databases


  • Material
    • CD-ROM Media for Update Distribution


  • Information
    • Software and Documentation Updates as Released

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